Our business is built on relationships.
We have a broad client base that consists of many long term associations that have been developed over a number of years.
Insurance Companies and Brokers
As a testament to these relationships, Perfect Autobody is a recommended repairer for all major insurance companies including AA Insurance, AMP, IAG (Gold Repairer), State, Lumley, Lantern, NZI, Monument, Toyota Insurance, National Auto Club and Zurich
As a trusted partner with these work providers, we make it our goal to ensure both the needs of the vehicle owner and the insurer are met. With the key focus on repair quality and client retention, our aim is to provide a service that is of value to all stakeholders.
Lease Companies and Fleet Owners
As a recommended repairer for Custom Fleet we service a large proportion of their customer base from small to very large company vehicle fleets. Professionalism, fast turnaround and flexibility are the key to servicing any fleet operator. Downtime costs money.
It should go without saying, but the private vehicle owner not wishing to make an insurance claim or who is just looking to maintain the standard of their car is still a core part of our business.
Not all repairs require the same standard levels, and wherever needed, we will do our best to work within a budget or level of repair that suits the purpose.
Perfect Autobody have a vast array of supply partners, ranging from material and consumable suppliers, dismantlers and recycled parts suppliers, new vehicle franchises, equipment and machinery suppliers and our paint supplier.
Our partnership with Axalta Coating Systems, one of the worlds largest paint suppliers to the repair industry, has developed into an important strategic alliance. Specialist management training and industry benchmarking has proven to be extremely beneficial to our business and reflects directly on the levels of excellence we have attained.
Technical training and professional development is a vital ingredient for the future sustainability of any business. Our apprenticeship and post-trade training programmes involving MITO, local polytechnics and I-CAR New Zealand, ensure that our staff are adequately equipped to handle the latest technology presented to them.
As a proud member of the NZ Collision Repair Association, we are kept up to date with all industry related matters including training, technology, legislative requirements, best business practices and representation at all industry sectors.